Privacy Policy

By visiting our website or using Ecosight, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of information to operate, maintain, and improve our services:

Personal Information

• Name

• Email address

• Company or organization

• Billing details (if applicable)

• Any information you provide when filling out forms or contacting support

Usage Data

• Pages visited

• Click behavior

• Time spent inside the dashboard

• Device information, browser type, operating system

• IP address (for security and analytics)

AI & Activity Data

• Climate data you upload (e.g., emissions, energy use, facility metrics)

• Actions performed inside the platform

• AI-generated insights and system logs

2. How We Use Your Information

We use your information to:

• Provide access to your Ecosight dashboard and features

• Generate AI-powered climate insights and reports

• Personalize your experience and improve system accuracy

• Send service updates, billing reminders, or important notifications

• Respond to support requests

• Maintain platform security and prevent misuse

• Comply with legal or regulatory requirements

We do not use your uploaded climate data for model training unless you explicitly opt in.

3. Sharing Your Information

We do not sell your personal information.

We only share data in the following cases:

• Service Providers: Payment processors, hosting platforms, and analytics tools needed to run Ecosight

• Business Operations: Email delivery services, CRM, and error-monitoring tools

• Legal Requirements: If required by law, regulation, or to protect our legal rights

All partners operate under strict confidentiality and data-processing agreements.

4. Data Security

We implement technical and organizational measures to protect your information, including:

• Encrypted data storage

• Secure HTTPS transmission

• Role-based access controls

• Monitoring and automated anomaly detection

• Regular vulnerability audits

While no system is 100% secure, we continuously work to strengthen our infrastructure.

5. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal data we store about you

• Request corrections or updates

• Request deletion of your data

• Export your data

• Withdraw consent for specific data uses

6. Data Retention

We retain your information only as long as necessary to operate our services, comply with legal obligations, or resolve disputes.

You may request deletion of your account and associated data at any time.

7. International Data Transfers

Ecosight may store and process data on servers located in the United States or other countries.

By using our services, you consent to these transfers.

8. Children’s Privacy

Ecosight is not intended for individuals under 16 years of age.

We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Revisions will appear on this page with a new “Updated On” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us:

📧 Email: hello@ecosight.com

📞 Phone: +1 (305) 420-2398